Administrative Director, Comprehensive Musculoskeletal Program and PMR - Rehabilitation

Our client, Michigan Medicine, improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Their mission is guided by their Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

The Oversight Leader of the Comprehensive Musculoskeletal Program reports to the Chief Operating Officer (COO) of the University of Michigan Medical Group (UMMG), and partners with the Associate Chief Clinical Officer (ACCO) and the Associate Chief Nursing Officer (ACNO) for overall performance and management of this Interdisciplinary Program.

The primary responsibility for this management position is to provide leadership for strategic, financial, and operational priorities across their Interdisciplinary Program. The Oversight Leader will coordinate these activities with the overall UMMG and Michigan Medicine (MM) priorities. This role will provide management and oversight for care delivery, space management, performance management, and clinical, operational, and financial performance. The Oversight Leader is also responsible for leadership and support of ACU operations and budgeting for the Comprehensive Musculoskeletal Interdisciplinary Program in collaboration with other aligned Interdisciplinary Programs and/or departments.

Fundamental Responsibilities:

• Develop Comprehensive Musculoskeletal Interdisciplinary patient-centered programs and services within UMMG.
• Represent UMMG on committees and other activities ensuring collaboration and liaison with appropriate clinical-enterprise-wide groups
• Support the UMMG Leadership Triad in determining quality and patient care initiatives and improvements that support organizational priorities

Program & Clinical Management:

• Support ACCC and ACND in approval of care model requirements for each specialty, including roles, responsibilities, and exceptions
• Approve non-physician staff complement at the clinic/ACU level, in collaboration with the ACNO
• Oversee identification of potential revisions to the staffing model based on analysis of visit and productivity data from ACU Group Leadership and ACU Clinic Leadership
• Develop strategies to improve transition of care between inpatient, outpatient, and home care
• Provide oversight for regulatory compliance with CMS, JC, and CLIA, as applicable, operations of supporting functions (including identification of areas for improvement)
• Support adherence to template and scheduling standards for access
• Establish priorities, areas of focus, and measurable targets for performance improvement for support services
• Allocate space within the ACUs in their Interdisciplinary Program and oversee monitoring of space utilization within the ACUs
• Identify improvements for ambulatory facilities, including construction or renovation of structures and purchase of major equipment
• Monitor clinical performance metrics at the interdisciplinary program level and support monitoring of clinical performance metrics at an ambulatory-wide level
• Support communication of clinical performance metrics regularly to faculty and staff in clinics
• Present on ACU clinical performance metrics to leadership committees
• Oversee identification and sharing of clinical best practices to faculty and staffOperational and Financial Management
• Operational and Financial Management:
• Oversee resolution of clinical and operational problems at the ACU level
• Monitor operational and financial performance metrics at the interdisciplinary program level
• Oversee identification and sharing of operational and financial best practices to faculty and staff
• Work with department leadership to secure faculty support for operational and financial performance
• Oversee approval of ACU budget for upcoming year.Faculty and Staff Performance Management

Faculty and Staff Performance Management:

• Support recruitment and selection of Ambulatory Care Clinical Chiefs (ACCCs) and Ambulatory Care Nursing Directors (ACNDs)
• Support performance evaluation of ACCCs and ACNDs with respect to clinic daily operations
• Recruit, select, and evaluate Clinical Administrators (CAs)
• Support recruitment, selection, and evaluation of ACU Medical Directors
• Oversee recruitment, selection, and evaluation of ACU Administrative Managers

QUALIFICATIONS

The ideal candidate will have strong operational acumen and experience working with a multi-site network. He/she will be skilled at developing strong physician relationships and able to lead others in initiatives aimed at strengthening market presence, integrating services and practice sites and developing a motivated, high-performing team. He/she will also be skilled at building collaborative relationships both internally and externally and realize the value each organization can bring in order to build an integrated delivery system.

Licensure/Certification:

Master's degree in health services administration or business administration or an equivalent combination of education and experience

Experience:

• At least five years of progressively responsible leadership experience and proven success in the management of health care delivery and a history of successful execution of initiatives in ambulatory care operations or physician practice management
• Considerable health care experience and strong experience in managing clinical operations/practice management
• Proven experience managing in complex organizations

Skills/Abilities:

• Excellent oral and written communication and interpersonal skills, as demonstrated by the ability to work effectively with administrative partners, individuals, and/or teams, across disciplines
• Demonstrated skill in change management
• Credible, assertive, self-motivated administrator
• Confident with the ability to convey vision
• Skilled at data management and analytics
• Considerable knowledge of management principles, practices, and methods
• Knowledge of University policies and procedures

Current Openings for Administrative Director, Comprehensive Musculoskeletal Program and PMR Rehabilitation Jobs at Karen Andrews Group