Part-Time Building Coordinator

Our client, NEW, improves the impact and performance of fellow nonprofits by working
alongside leaders to create high-quality strategic solutions that advance their missions in our
communities.  More information can be found at: www.new.org

NEW seeks a dynamic, organized, and customer-focused Building Coordinator who will ensure
that all members of our NEW Center on-site community'our 20+ tenants, conference room
users and guests, and event attendees'have the highest quality experience. The Coordinator will demonstrate a passion for and ability to deliver exemplary customer service; an interest in helping nonprofits; and a desire to see Washtenaw County thrive.

This position is essential staff, and requires a combination of in-office and remote hours during the
pandemic.

The approximate time allocation for this part-time role will be: 20-25 hours a week.

This position pays an annual salary of $20,500.00, including some benefits such as healthcare and
dental coverage as well as paid time off.

Major Duties

-Serve as the primary contact for all tenant needs;
-Facilitate tenant community and lead change management processes;
-Cultivate a culture of trust, honesty, and collaboration among the 20 tenant
organizations and 14 affiliates;
-Manage all vendor contracts and ensure general upkeep and maintenance of the facility
(i.e. HVAC, window cleaning, janitorial, pest control, copiers);
-Track and renew tenant lease agreements;
-Enact NEW's strategic plan, guiding the facilities toward an increasingly inclusive,
collaborative, and community hub for nonprofits;
-Lead by example, demonstrating responsibility for all operational front-of-house
elements large and small, from developing an annual tactical action plan (goals) for the
NEW Center and its workspaces to taking out the trash.
-Be abreast of the P&L and budgets regarding tenant growth, occupancy, revenue &
expense margins;
-Monitor trends in non-profit and private sector shared space models and lead innovation
in NEW Center's space and program offerings;
-Manage pandemic response, building reentry, and building safety for the duration of
COVID-19 crisis;
-Phone system;
-Participate in and support visioning for the future of the NEW Center.

Other Duties

-Establish and monitor progress toward tenancy goals, revenue, marketing metrics and
other key performance indicators in partnership with NEW's Leadership Team;
-Coordinate social and learning events for tenants and continuously improve employee
experience;
-Develop authentic familiarity with the tenants via events and personal interaction,
exercising discretion and enabling connections where appropriate;
-Respond to prospective tenant opportunities through discovery conversations, office
showings, proposal development, and follow-up activities;
-Whenever appropriate, represent NEW Center at local events to assist in tenant growth
and keep a pulse on local flavor/desires/happenings;
-Participate in internal groups to help NEW meet its mission and vision, as needed;
-Pursue professional development and enrichment opportunities to stay current in the
areas of facilities management, pandemic and public health, and local regulations.

Qualifications

The Building Coordinator role is interdisciplinary, customer-facing, and detail-oriented. An
ideal candidate will bring their own skills and vision, including most or all of the following:

-BA in Business, Management, Social Work, or Communications or commensurate
experience;
-Expert level of customer service;
-2-3 years work experience in office management, event management, and/or leading
teams;
-Familiarity and comfort with computer software and the Internet are required.

Competencies

Technical Competencies
-Strong speaking and writing skills are required.
-Proficiency with Microsoft Office, Google Suite, and database management.

Behavioral Competencies
-Effective Communication: Expresses ideas and thoughts clearly and effectively;
able to form strong working relationships with colleagues and others; feels
comfortable training and presenting to large and diverse audiences; provides
helpful and timely service to diverse individuals and groups.
-Managing Social Spaces: Thrives on human interaction; exceptional customer
service skills and the ability to communicate effectively in-person, on the phone
and in writing, organized and detail-oriented; a quick learner with the ability to
research and find needed information; maintain clear and consistent expectations
for all tenant organizations;
-Leadership and Initiative: Ability to work with many different personalities and
quickly analyze and problem-solve while holding multiple levels of information;
comfortable working in a "hands off" environment to reach program and
personal goals and solve problems. Experience in finance, staff training,
marketing and visioning preferred.
-Innovation and Problem Solving: A cool head under pressure, analysis,
problem-solving, influencing skills, building positive, long-term work
relationships; able to secure relevant information to identify key issues and
recommend viable solutions; able to adapt to changing circumstances; works
independently and in collaboration with others; a track record on follow-through
and can discreetly handle confidential information.
-Constant Learning: Willing to embrace professional growth through internal
coaching and external training.
-Entrepreneurial Mindset: Embraces a mission-based business model where every
employee is accountable for the organization's success in achieving its earned
revenue goals.
-Organization: Able to work on multiple projects at once; very strong
organizational skills.
-Team Player: Prioritizes the needs of the organization above other
considerations; assumes roles outside scope of job description when necessary to
keep organization running smoothly and help meet customers' needs.

NEW's Core Values:
Because we believe that communities, organizations and people are filled with potential waiting
to be unleashed . . .
We Honor the rich diversity of people, experiences and ideas.
We Invest in our people, clients, and communities.
We Seek to Understand by promoting lifelong learning for ourselves and our
clients.
We Collaborate by supporting each other as team members and through
partnerships.
We Innovate by encouraging creativity and finding solutions.
We Deliver exceptional service - every time.

NEW's Statement on Diversity: We believe that our mission is most effectively fulfilled through a
commitment to inclusiveness and a sense of belonging as core values and practices. We
maintain that building and sustaining diversity requires an ongoing commitment to inclusion
that must find full expression in our organizational culture, values, norms, and behaviors. We
aim to lead by example, viewing and encouraging diversity as a fundamental and abiding
strength NEW, the nonprofit sector in Southeast Michigan and beyond.

NEW is an equal opportunity employer and actively seeks applicants from diverse racial and
ethnic backgrounds, as well as historically marginalized groups. This includes but is not limited
to lesbian, gay, bisexual, queer, people who identify as transgender or non-binary, people living
with disabilities or mental health conditions. Throughout our work, we also support diversity
across all lines of difference, which includes age, economic circumstance, ethnicity, or religion.

Current Openings for Part Time Building Coordinator Jobs at Karen Andrews Group